Secure Document Transfer

Quickly and safely submit your documents to the VA Mortgages team here.

At VA Mortgages we use Citrix ShareFile to offer our customers a fast and secure way to upload the documentation required to process your application.

Upload your documents below and our advisers will immediately be notified, or read more about how this all works below.

Enter N/A in the 'Company' field if not applicable. Your adviser will be notified automatically once your document has uploaded.

How does the document upload process work?

If your adviser has asked you to upload documents, simply follow these steps:

  1. Select your adviser from the ‘Recipient’ drop down list.
  2. Fill in your name, email address and company name (if relevant). If Company Name is not relevant, please enter N/A.
  3. Drag and drop your documents, or click ‘Browse files’ to choose from the files on your device.
  4. Click the ‘Upload’ button to upload your selected documents.

It is as simple as that. You’ll recieve an email confirming your document upload and your adviser will get a real-time notification that your documents are available for download.

Why does VA Mortgages use Citrix ShareFile?

Security

We take data security seriously. Email, whilst easy to use, is not the most secure method of transferring important documents containing your personal information.

ShareFile is an easy tool for our clients to use, with the necessary security both in transfer and storage, to keep your documents and personal information safe.

Speed

If email is insecure and posting is slow, we needed to find a safe, easy-to-use and fast alternative. And we found it. Using our secure document transfer tool, you can transfer a document in moments and we’ll have access to it immediately.

Paperless

We’ve been focusing on how we can reduce the paper in our office for decades. Our secure document transfer tool helps us to achieve that goal.

Support

While we hope our secure document tool is as easy to use as click, drag, and done – if you are having any problems contact your adviser or call 03453 709970.

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